Björn Hallgrímsson
Resume
Work Experience
May 2025 - Feb 2026
Technical Writer | Outwitly Inc.
Collaborated with Marketing and Talent teams to produce, refine, and optimize technical
and UX-related content across multiple formats
Supported the Marketing team by assisting in the editing and refinement of the book
Design Research Mastery, ensuring clarity, consistency, and alignment with UX research
best practices
Contributed to content and data migration efforts, restructuring and standardizing
documentation to improve usability, maintainability, and discoverability
Assisted with AI agent implementation, including content preparation, knowledge
structuring, and validation to support accurate and reliable AI-generated responses
Worked with the Talent team to edit and refine candidate resumes, improving
navigability, readability, and keyword selection to enhance applicant tracking system
(ATS) performance
Mar 2023 - Sep 2023
Analyst | Global Affairs Canada
Worked within the five person Cross-Sectoral Strategy Team within the Trade
Commissioners Service
Developed knowledge products in the form of web pages, briefing material, and
presentations on sectoral investment programs and circular economy models, making use
of HTML and the Microsoft Office suite to produce material which reflected various
programs and initiatives for promoting Canadian sectors and trade
Education
Sep 2024 - Apr 2025
Algonquin College | Graduate Certificate in Technical Writing
Completed a graduate certificate in Technical Writing at Algonquin College, I have developed expertise in content creation, usability, and web-based tools, equipping me with the skills to produce clear, concise, and user-friendly documentation.
2013 - 2017
Carleton University | Bachelor’s Degree in Political Science
I also hold a Bachelor’s degree in Political Science, which has strengthened my ability to analyze policies, manage data, and communicate complex information effectively.
Skills & Expertise
- Strong background in research, communication, and document management. Expertise in content creation, usability, and web-based tools. Ability to analyze policies, manage data, and communicate complex information effectively.